Senior Administrator – Client Services

Senior Administrator – Client Services

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  • Full Time
  • Guernsey

Altitude Recruitment

Are you an experienced administrator with a solid grasp of corporate and fiduciary services and a passion for delivering exceptional client service?

We have an exciting opportunity for a Senior Administrator to join a leading professional services firm in Guernsey. You’ll take ownership of a diverse portfolio of corporate and fiduciary clients, supporting them across the full lifecycle from onboarding through to ongoing administration. Working closely with colleagues across the business, you’ll ensure excellent service delivery, regulatory compliance and efficient operational management, while providing guidance to junior team members.

What You’ll Be Doing

  • Managing the administration of a diverse portfolio of corporate and fiduciary clients to a high standard

  • Developing a thorough understanding of client structures, transactions and activities, and providing technical support and training to junior team members

  • Managing client expectations and nurturing relationships to maximise reputation and drive repeat work and referrals

  • Assisting with the establishment, onboarding and administration of Guernsey companies, partnerships, trusts and other fiduciary structures

  • Managing workflows effectively: meeting deadlines, recording time and managing WIP and debt collection

  • Collaborating with the Risk and Compliance team to ensure all client due diligence is accurate and up to date

  • Keeping abreast of relevant regulatory changes and industry standards

  • Maintaining and enhancing technical knowledge through CPD

What You’ll Bring

  • Proven experience in a relevant role with a demonstrable understanding of corporate, trust and fiduciary services

  • Strong organisational skills with the ability to prioritise and work to tight deadlines

  • Highly developed interpersonal skills: a genuine team player who promotes mutual respect and collaboration

  • A proactive mindset with an eye for continuous improvement, process efficiency and automation

  • Part or full qualification with STEP or ICSA, and a keen interest in ongoing personal development

  • Knowledge of specialist industry software such as Document Management Systems (Worksite) and Viewpoint is an advantage

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Job Overview
Job Location
Guernsey
Job Type
Full Time
Consultant
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